Privacy & Cookie Policy
General Information
James at Atelier 18 are committed to complying with the General Data Protection Regulations and the Data Protection Act 2018, once enacted. Looking after the personal information you share with us is very important, and we want you to be confident that your personal data is kept safely and to understand how we use it to offer you a better and more personalised customer service.
James at Atelier 18 is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
James at Atelier 18 may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.
Information we collect
This is what we normally collect about you to help us provide you with our services, and improve them even more, where we can:
- Name, address, email, telephone number and service details; (either in-salon or online)
- Technical information regarding products in relation to hairdressing services provided, specifically colours, permanent blowdrys, perms etc
- Other data, from time to time, to help us provide you with improved products and services, for example now and again we might ask you to fill in a questionnaire, just so you can let us know how we’re doing
Using your information
Collecting this information helps us better understand what you need from us. We use it to offer you products and services that we think will best suit you and your hair. This information can assist us with your health and safety when in salon.
The main uses of your data are:
- To help provide your services
- To provide you with service information
- To keep a check on any allergy or skin reactions you may have had to colours or technical services and products
Disclosing your information
Here’s when we may provide information about you:
To employees of Clifford Austin-Hunt whose products and services may be relevant to you.
We will not pass on your personal information to third parties except in accordance with this policy or where we are required by law to disclose that information.
Cookies policy
We use cookies to give you the best possible experience on our site. By accessing this site you are agreeing to the terms of this policy.
Cookies are tiny files that are downloaded to your computer, providing information that helps us to improve your experience.
For more general information on cookies see the Wikipedia article on HTTP Cookies. Disabling cookies
It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use. You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site.
The cookies we set
Third party cookies
This site uses Google Analytics to help us to understand how you use the site, the pages you visit and how long you spend on the site. we can use this information to improve our website and your experience of it.
For more information on Google Analytics’ cookies, see the official Google Analytics page.
Marketing purposes
What is stored?
Your first and last name plus your email address are stored in a list on our secure server and the same list is stored on third party provider site, MailChimp for the purpose of sending appropriate James at Atelier 18 news updates and invitation emails.
What is sent?
We don’t send many emails but occasionally we’ll send a news update about James at Atelier 18 offers or an invitation to one of the events.
Your details are safe
We will never share your data to a third party.
E-newsletter sending
We use a third party provider, MailChimp, to deliver our e-news. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information visit MailChimp Privacy Policy.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
If you require anymore information please contact James at Atelier 18: 01737 361600